iVisitDoc Terms and Conditions
These Terms of Use govern your use of the website located at www.iVisitDoc.com (the "Website"), which is operated by iVisitDoc, Inc. ("iVisitDoc") and related services. By accessing or using the Website, you agree to be bound by these Terms of Use (this “Agreement”), whether or not you register as a member of iVisitDoc (“Member”). If you wish to become a Member and utilize the iVisitDoc service (the “Service”), please review this Agreement carefully.
IMPORTANT: THE WEBSITE AND SERVICE ARE NOT FOR USE IN A MEDICAL EMERGENCY OR IN URGENT CARE SITUATIONS.
1. Acceptance of Terms of Use
(a) Electronic Agreement: This Agreement is an electronic contract outlining the legally binding terms of your use of the Website and your membership in the Service. iVisitDoc reserves the right to update or modify these terms, with changes taking effect immediately upon posting. Your continued use of the Website indicates acceptance of the modified Agreement.
(b) Format of Agreement: By using the Website or becoming a Member, you consent to receive this Agreement in electronic format. Should you wish to receive a non-electronic copy, please contact us at info@iVisitDoc.com.
(c) Withdrawing Consent: You may withdraw your consent to the electronic Agreement at any time by sending an email to info@iVisitDoc.com. Upon withdrawing, your account will be deactivated, and you will no longer have access to the Service unless new credentials are issued.
2. Eligibility and Acknowledgment
By using the Website, you confirm that: (a) The Service is provided at the discretion of licensed healthcare professionals. (b) The Service is designed for non-emergent medical conditions. (c) You are located in a state where iVisitDoc is authorized to operate when requesting the Service. (d) The Service is not reimbursed by Medicare, Medicaid, or any other government programs. You agree not to use the Service for reimbursable services under such programs. (e) You are at least 18 years old or have parental/guardian consent if under 18.
3. Non-commercial Use
The Website is for individual, personal use only. Commercial use, including use by organizations or businesses, is strictly prohibited. Unauthorized use may lead to legal action.
4. Billing and Payment
(a) General: By using the Service, you agree to pay all applicable fees through an online billing account. Charges will be made to your selected payment method. iVisitDoc reserves the right to correct any errors, even after payment has been requested or received.
(b) Payment Information: You are responsible for maintaining accurate billing information. Please notify iVisitDoc immediately if your payment details change or are compromised.
(c) Payment Method: Payment terms depend on agreements between you and your payment provider. Should payment fail, you agree to cover the outstanding amount upon request.
5. Certification
The iVisitDoc Health IT Module complies with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB. This certification is not an endorsement by the U.S. Department of Health and Human Services.
6. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your username and password. Notify iVisitDoc immediately if you suspect unauthorized access to your account. iVisitDoc is not liable for any damages arising from security breaches caused by your failure to safeguard your account information.
7. Proprietary Rights
iVisitDoc owns all proprietary rights to the Website and Service, including copyrighted material and trademarks. You may not copy, modify, distribute, or sell any content from the Website without written permission, unless the content is in the public domain.
8. Prohibited Activities
iVisitDoc reserves the right to investigate and terminate your membership if you misuse the Service, behave inappropriately, or engage in unlawful conduct. The following actions are prohibited:
- You may not express or imply that any statements you make are endorsed by iVisitDoc without prior written consent.
- You may not use any automated device to retrieve, index, or mine data from the Service or Website.
- You may not reproduce, distribute, or display any copyrighted material without the owner’s prior consent.
- You may not disrupt the Service, servers, or networks connected to the Website.
- You may not transmit material containing viruses or harmful code.
- You may not modify, adapt, sell, reverse engineer, or disassemble any part of the Service or Website without prior authorization.
Permission to Treat
By registering on the Website, you consent to medical treatment by our providers. You may withdraw your consent at any time by discontinuing your use of iVisitDoc services or notifying us in writing. iVisitDoc reserves the right to deny access to any person at any time for any reason.
Modifications to Service
iVisitDoc may modify, suspend, or discontinue the Service at any time without notice. We are not liable to you or any third party for any modifications or discontinuations.
Copyright and Trademark
You may not post, distribute, or reproduce any copyrighted material, trademarks, or proprietary information without written consent. iVisitDoc’s trade names, trademarks, service marks, and logos are proprietary. Unauthorized use is prohibited.
Privacy
Use of the Service is governed by our Privacy Policy, available on the Website. You authorize iVisitDoc to use and publish any feedback you provide, which may include comments in patient satisfaction surveys. Only first names will be used in published feedback. You acknowledge that email, telephone, or video communications may not be encrypted, and you assume any associated risks.
Service Disclaimers
Your use of the Service is at your own risk. The Website is not intended for use during medical emergencies. You agree to seek emergency care elsewhere. iVisitDoc is not a replacement for regular primary care or annual check-ups, nor is it an online pharmacy. Providers do not prescribe elective medications, narcotics, or controlled substances. We do not guarantee any particular prescription or result.
Website Disclaimers
iVisitDoc is not responsible for inaccurate content or technical issues that may arise from your use of the Website. We assume no responsibility for conduct on or offline, technical failures, or communication errors. The Service and Website are provided “AS-IS,” and we do not guarantee any specific results.
Links
The Website may provide links to third-party websites for reference purposes. iVisitDoc does not endorse or assume liability for the content on third-party websites.
User Feedback
You may voluntarily provide feedback on your experience with iVisitDoc. Your feedback may be hosted by third-party sites. Please avoid sharing personally identifiable information in your feedback.
Limitation of Liability
iVisitDoc will not be liable for any indirect, incidental, or punitive damages resulting from your use of the Website or Service. Our liability is limited to the amount you paid for the Service during the term of your membership.
Indemnification
You agree to indemnify and hold iVisitDoc, its affiliates, and employees harmless from any claims or liabilities arising from your use of the Service or Website, including violations of this Agreement and applicable laws.
Arbitration of Disputes
Any disputes regarding medical services will be resolved through arbitration under Indiana law. By using the Service, you waive your right to a jury trial. The arbitration agreement is binding on you, your heirs, and anyone with claims related to your care. You may opt out of this arbitration agreement within 30 days by notifying iVisitDoc in writing.
Jurisdiction and Choice of Law
Any disputes related to the Website or Service are governed by Indiana law.
No Third-Party Beneficiaries
This Agreement does not create third-party beneficiaries.
Electronic Signature and Acknowledgment
By accepting this Agreement, you consent to electronic communications and certify that you are legally eligible to enter into this Agreement. You agree that this Agreement constitutes your entire understanding with iVisitDoc and supersedes any other agreements.
Referral Policy
Referral links are for personal use only. Public distribution on third-party sites is prohibited. iVisitDoc reserves the right to suspend accounts or revoke referral credits if misuse is detected.
Text Messaging
By creating an Account, you consent to receive informational text messages from iVisitDoc. You can opt-out by texting STOP, but doing so may affect your use of the Services.
Medication History
By using the iVisitDoc service, you consent to the retrieval of your prescription history. This data helps us optimize your healthcare experience. You can request amendments or deletions of this data at any time.
Compliance
You agree to comply with this Agreement. iVisitDoc may restrict your access to the Service if you fail to comply.
Consent
By agreeing to these terms, you certify that you are at least 18 years old and physically located in a state where iVisitDoc operates. You acknowledge that Providers rely on this certification for facilitating your care.
NOTICE: By signing this Agreement, you are waiving your right to a jury trial for medical malpractice claims.
I have read and agree to all provisions of this Agreement.