Effective Date: May 21st, 2025
iVisitDoc is committed to protecting the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state and federal regulations.
How We Use and Disclose Your Information
We may use or disclose your PHI for the following purposes:
- Treatment: To coordinate your care with healthcare providers and pharmacies.
- Payment: To bill and collect payment for healthcare services.
- Healthcare Operations: For activities such as quality assessment, training, licensing, and compliance.
- Legal Requirements: We may disclose information as required by law or court order.
- Business Associates: We may share information with third-party service providers under HIPAA-compliant agreements.
We will not use your PHI for marketing or sell your information without your written authorization.
How We Protect Your Information
We maintain strict security protocols, including administrative, physical, and technical safeguards designed to protect your PHI from unauthorized access, loss, or disclosure. These include encrypted communications, secure access controls, and audit trails for data access.
Your Rights
You have the following rights concerning your PHI:
- Right to Access: You may request a copy of your health information.
- Right to Amend: You may request corrections to your health records if you believe they are inaccurate or incomplete.
- Right to Restrict: You may request restrictions on the use or disclosure of your information.
- Right to Confidential Communication: You may request communications via alternative methods or locations.
- Right to Accounting of Disclosures: You may request a list of certain disclosures made about your health information.
- Right to File a Complaint: If you believe your privacy rights have been violated, you may contact us or file a complaint with the U.S. Department of Health and Human Services.
To exercise any of these rights, please contact our Privacy Official listed below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted to this page with an updated effective date.
SMS Consent
By creating an account, you agree to receive text (SMS) messages as part of using our Service. You may opt-out of receiving these messages by texting STOP from your device, but doing so may impact your experience with the Service.
Security
We prioritize protecting your data but remind you that no method of data transmission or storage is entirely secure. We employ commercially acceptable methods to safeguard your Personal Data but cannot guarantee its absolute security.
Third-Party Service Providers
We may share your data with trusted third-party service providers who assist in operating our Service. These providers are bound by confidentiality agreements and are restricted from using your data for any purpose other than fulfilling their duties to iVisitDoc.
Links to Other Websites
Our Service may include links to external sites not operated by iVisitDoc. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review their privacy policies.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us so we can take appropriate action.
Changes to this Privacy Policy
iVisitDoc may update this Privacy Policy occasionally. We will notify you of any changes by posting the updated policy on this page and updating the effective date.
We encourage you to review this policy periodically. Changes become effective upon posting.
Contact Us
If you have questions about this policy or wish to exercise your rights, please contact:
Privacy Official
Nathan Garcia
Health Services Privacy Coordinator
Email: nathan@ivisitdoc.com
Phone: (317) 759-4008
Address: 7345 Woodland Dr, Indianapolis, IN 46268
