Mobile Privacy Policy
iVisitDoc Mobile Privacy Policy
Effective Date: January 15, 2026
1. Introduction
This Privacy Policy explains how iVisitDoc, Inc. (“we,” “us,” or “our”) collects, uses, and discloses Personal Information of visitors to our mobile application and telehealth platform. This policy is informational and does not create any contractual rights or obligations.
We are committed to protecting your privacy and handling your information responsibly in accordance with applicable laws, including HIPAA.
2. Information We Collect
We collect information that you provide directly to us, including:
• Personal identification (name, email, phone, date of birth)
• Address information (street, city, state, ZIP code)
• Health and medical information submitted through intake forms
• Payment information for processing transactions
• Documents you upload (ID, insurance cards, medical records)
• Communications between you and healthcare providers
3. How We Use Your Information
We use the information we collect to:
• Provide telehealth services and facilitate consultations
• Process prescriptions and coordinate with pharmacies
• Communicate with you about your care
• Process payments and maintain billing records
• Comply with legal and regulatory requirements
• Improve our services and user experience
4. HIPAA Compliance
We are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of your health information.
All information collected and stored within our secure platform is considered PHI and/or medical information as defined by HIPAA. We do not use, disclose, or sell this data for advertising or data mining purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
• End-to-end encryption for provider communications
• Secure storage using device-level encryption
• Session timeouts and biometric authentication options
• Regular security audits and monitoring
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Information Sharing
We do not sell your personal information. We may share your information with:
• Healthcare providers involved in your care
• Pharmacies for prescription fulfillment
• Payment processors for transaction handling
• Service providers who assist in our operations
• Legal authorities when required by law
7. Your Rights
You have the right to:
• Access your personal and health information
• Request corrections to your information
• Request deletion of your account and data
• Receive a copy of your health records
• Opt out of marketing communications
8. Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business operations, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Medical records are retained in accordance with applicable healthcare regulations. When no longer needed, we securely delete, anonymize, or put it beyond use.
9. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect or sell Personal Information from children under 13. If you are a parent or guardian who believes your child has provided us with Personal Information, please contact us to request its deletion.
10. Cookies and Similar Technologies
We use cookies and similar technologies to provide and improve our application. These technologies help us ensure the app functions properly and securely, remember your preferences and settings, and understand how you use our services to make improvements.
11. Changes to This Policy
We may periodically update this Privacy Policy. When we make significant changes, we will notify you. We encourage you to periodically review this page for the latest information.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
iVisitDoc, Inc.
7345 Woodland Drive, Suite A
Indianapolis IN 46278
By using iVisitDoc, you agree to the terms of this Privacy Policy.