Frequently Asked Questions
IvisitDoc offers a wide range of clinical services to both health plans, companies, third party administrators, and the retail market.
No. Each physician accepted to join the iVisitDoc network is hired as a contract employee through iVisitDoc , Inc. All contract employees receive a 1099 annually.
Yes. iVisitDoc offers coverage up to $1 million per incident and is capped at a total of $3 million. This insurance is provided free of charge.
You can contact iVisitDoc’s customer support by calling us at (317) 293-1700 or sending an email to info@ivisitdoc.com.
iVisitDoc accepts various payment options, including credit cards, debit cards, and online payment platforms like authorize.net.
The General Medical service is staffed by a network of board-certified physicians who diagnose routine, non-emergency medical conditions via telephone and video. iVisitDoc physicians provide treatment recommendations and, when appropriate, can prescribe medications — all by phone or video, 24 hours a day, 365 days a year.
We are seeking board-certified physicians specializing in internal medicine, family medicine, emergency medicine, or pediatrics. Candidates should be passionate about expanding access to care and helping patients receive support in their moment of need.
iVisitDoc asks physicians to provide a minimum of 20 hours of availability per month. You will work with our scheduling team to create a schedule that fits your availability.
No. If follow-up care is needed, the physician will recommend that the patient see their primary care physician or visit an urgent care facility.
iVisitDoc provides services to patients of all ages. The appropriate age range for each physician is determined based on the physician’s comfort level and the age groups they currently treat in their practice.
Yes. iVisitDoc requires each patient to complete a medical history disclosure before their consult.
The average visit takes approximately 8–10 minutes. Patients can indicate their preference for a phone or video consultation.
Yes. You will use our integrated e-prescribing service for prescriptions; however, controlled substances cannot be prescribed on the platform. Our nursing, associate provider, and pharmacy teams are available to support prescription requests.
iVisitDoc’s Mental Health service provides members with access to diagnosis, talk therapy, and prescription/medication management. The program includes a clinical intake assessment with ongoing monitoring, supported by a robust provider network of board-certified psychiatrists, licensed psychologists, licensed clinical social workers, licensed professional counselors, licensed mental health counselors, and licensed marriage and family therapists.
iVisitDoc is seeking experienced psychiatrists, psychologists, therapists, and social workers who are passionate about helping people access care in their moments of need.
Psychiatrists must be board-certified by ABMS or AOA, hold an active state license and DEA registration, have no more than one open malpractice claim, and have no open licensing board complaints or restricted/probated licensure.
Mental Health Therapists must hold an active state license, be able to practice independently under their licensure, have no more than one open malpractice claim, and have no open licensing board complaints or restricted/probated licensure.
iVisitDoc members visit the iVisitDoc member website, select a provider from our network, and schedule an appointment. Only iVisitDoc members can select you through the website. Members can book ongoing appointments with providers, which are offered via phone or video.
iVisitDoc mental health providers see adults and adolescents (ages 13–17). Providers can choose the age group(s) they prefer to work with.
iVisitDoc’s Mental Health service is available by appointment, 7 days a week, from 7 a.m. to 9 p.m.
Yes. We ask that Mental Health care providers offer a minimum of 20 hours of availability per month for appointments. Your schedule is flexible — you can supplement your current practice or potentially build a full telemedicine practice, depending on your state licenses.
Yes. You will use our integrated e-prescribing service for prescriptions; however, controlled substances cannot be prescribed on the platform. Our nursing, associate provider, and pharmacy teams are available to support prescription requests.
That’s the best part! There’s no billing paperwork required. Once you complete your session notes and mark the session as complete, you will be paid on the next payment cycle, which occurs twice a month.
Common disorders treated through iVisitDoc include, but are not limited to:
Depression
Attention-Deficit Disorders
Anxiety Disorders and Phobias
Adjustment Disorders
Trauma & PTSD
Obsessive-Compulsive Disorder and Related Disorders
iVisitDoc is seeking board-certified dermatologists who are passionate about helping patients get the skin care they need. Dermatologists must hold an active state license and DEA registration, have no more than one open malpractice claim, and have no open licensing board complaints or restricted/probated licensure.
iVisitDoc Dermatology addresses a variety of skin concerns, with the most common consult requests being for acne and rash-related issues.
iVisitDoc allows dermatologists to set their own hours. You can supplement your current practice or build a full telemedicine practice, depending on your state licenses.
iVisitDoc Dermatology visits are asynchronous and managed entirely through the platform. No phone or video calls are involved.
iVisitDoc Dermatology provides services to patients of all ages. The appropriate age range for each dermatologist is determined based on the physician’s comfort level and the age groups they currently treat in their practice.
Yes. iVisitDoc requires each patient to complete a medical history disclosure before their first consult and upload 3–5 images of the skin concern.
The average consult takes approximately 10 minutes to complete.
iVisitDoc’s Nutrition service provides members with virtual access—via scheduled video or phone visits—to our network of registered dietitians. Members work directly with registered dietitians who assess clinical nutrition needs and develop personalized programs, including custom meal plans, shopping guides, and nutrition manuals, all based on the latest science-based clinical nutrition guidelines. Our registered dietitians deliver high-quality nutrition therapy consultations with a focus on practical, meaningful planning and motivational behavioral change, leveraging their expert training to support lasting results.
iVisitDoc is seeking registered dietitians who are passionate about helping people achieve their nutrition goals and improve their health. Registered dietitians must hold an active state license and CDR (Commission on Dietetic Registration) certification.
iVisitDoc’s Nutrition service is available to members of all ages.
iVisitDoc’s Nutrition service is available 7 days a week, from 7 a.m. to 9 p.m., based on the member’s time zone.
That’s the best part! There’s no billing paperwork required. Once you complete your session notes and mark the session as complete, you will be paid on the next payment cycle, which occurs twice a month.
Common conditions addressed through iVisitDoc Nutrition services include, but are not limited to:
Cardiovascular conditions
Gerontological conditions
Diabetes
Pediatrics
Oncology
Sports nutrition
Renal care
Members visit the iVisitDoc website or mobile app to select a provider and schedule appointments with our network of registered dietitians. Only iVisitDoc members can select you through the website or app. Registered dietitians must be licensed in the state from which the member is requesting the appointment.
Yes. Members have an initial visit that averages 45 minutes and can schedule follow-up appointments with registered dietitians as needed.